Final sale and damage policy

Each wreath is made by hand after you order it. For that reason, wreaths are final sale: we do not accept returns or exchanges. This policy appears on the product page and at checkout, before you pay.

Review the collection, the size and the mount in your cart before you pay. Each size has a scale image next to the wreath photo, so you can see its real size.

Your shipping email has a link to report a problem. Use it to tell us what happened and to send photos of the wreath and of the box it came in. Each report opens a case that our team reviews.

We decide each case on its own, based on the photos and the order. We may send a replacement wreath, refund part or all of your payment to the card you paid with, or decline the request and explain why. We send our decision by email.